We know how easy it is to forget an appointment booked months ago, so our appointments are confirmed both seven and five days in advance via email and telephone. We understand that life events may occur that keep you from keeping your scheduled appointment, so we ask for a minimum of 24 hours advance notice if you need to reschedule or cancel your appointment. When you forget or fail to cancel your appointment without giving adequate notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since this time is reserved for you personally, a cancellation fee will be applied to your credit card on file. Please understand that our stylists’ time is valuable. If you miss your appointment without giving at least a 24-hour notice, you will be charged half the cost of the missed service(s). Failure to honor an appointment without any notice will result in a full service charge. These fees will be expected to be paid prior to future visits.